OTTAWA · CANADA-WIDE · EST. 1995

A digital marketing
partner for the way
you actually run
your business.

Brand, website, traffic, content, and AI — handled by one accountable team that's been building digital infrastructure for Canadian owner-operators since 1995.

Bruce Elliot working at his laptop with Parliament Hill behind him
SARSAT — Search and Rescue Satellite-Aided Tracking, NOAA
PrefabBuilds Canada
OTG Oilfield Equipment Ltd
Micucci Contracting
Young Street Garage — European car specialist in Ottawa
FOUNDER
Bruce Elliot, Founder
New Phase Marketing Intelligence
VISIT SITE
01 / 06 · Selected Work
Prefab Builds Canada OTG Oilfield Equipment Young Street Garage Van's Industrial Services Commercial Coatings & Coverings Prefab Builds Canada OTG Oilfield Equipment Young Street Garage Van's Industrial Services Commercial Coatings & Coverings
01WHAT WE DO

Your trusted partner for innovation across
five strategic service offerings.

Three decades of building digital infrastructure for businesses that depend on it — from local owner-operators to federal government programs.
01
Web Presence
Design, build, host, secure, maintain. Your entire web stack handled by one team — not stitched together from five vendors.
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02
Traffic & Lead Gen
SEO, Google Business, paid ads, local service ads. The work that makes your phone ring.
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03
Content & Brand
Copy, video, photography, brand identity. The assets AI still can't make convincingly.
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04
AI & Automation
Voice agents, chatbots, agentic workflows. AI implemented properly — integrated with your CRM and your real workflow.
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05
Strategy & Ops
CRM, analytics, attribution, quarterly reviews. The work that makes everything else accountable.
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02FEATURED CASE STUDY

FRO Fence Solutions: built for trust, designed to convert.

We rebuilt the brand identity, modernized the website experience, and connected the digital stack to lead-tracking and attribution — turning a generic template site into a confident, conversion-focused presence.

BEFORE
FRO Fence Solutions website before redesign
AFTER
FRO Fence Solutions website after redesign by New Phase

Curious where you stand? Get a free site review.

A 30-minute working session where we identify the highest-impact opportunities for your website and digital presence. No pitch, no obligation — just real findings you can use.

Book Your Review
03HOW IT WORKS

Simple. Fast. Effective.

Four steps from first conversation to measurable growth — with no surprises along the way.
01
We Listen
A short conversation about your business, your goals, and what's working (and what isn't). No pitch deck, no pressure.
02
We Plan
Strategy and scope agreed in writing. Clear deliverables, clear timelines, clear pricing. No surprises later.
03
We Build
We ship the work, measure what it does, and iterate. You stay in the loop without being in the weeds.
04
You Grow
More leads, more deals, more revenue — with reporting that proves it. We measure what we ship.
Bruce Elliot, Founder of New Phase
BEHIND NEW PHASE
05THE FOUNDER

Three decades of helping owner-operators get found, get chosen, get paid.

I started New Phase in 1995 as an IT services firm — building local networks, deploying business computers, helping small business owners make sense of technology. By 2010 the work had shifted online, and today most of what we do is brand, website, marketing, and AI.

Three decades in, the underlying job hasn't really changed: help good owner-operators get found, get chosen, and get paid.

“The companies you see in our work all started as a single conversation. I'd be glad to have one with you.”
Bruce Elliot
Founder · New Phase Marketing Intelligence
06GET IN TOUCH

Let's talk.

Whether you're ready to start a project or just exploring options, we'd be glad to hear from you. Drop us a message and we'll respond within one business day.

Hours
Mon–Fri · 9 a.m. – 6 p.m. ET
Response Time
We respond within one business day
Platforms We Work With
Microsoft 365
Google Workspace
Z Zoho
Claude
N Notion

All logos found on this website are the trademarks or registered trademarks of their respective companies.